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Updates - Coronavirus (COVID-19) News

With Coronavirus having spread to most countries and with constant changes to travel restrictions, we are constantly reviewing our forward calendar of challenge events, to come to responsible decisions based on the wellbeing of all stakeholders. 

We wish to continue operating as many of our scheduled challenges as possible and we will continue to do this within the official prevailing rules, regulations, and guidelines, with the welfare of our customers and staff as the top priority. 

Over the last 21 years we have taken thousands of people on incredible journeys all over the world; to the summit of Kilimanjaro, exploring the wonder of The Himalayas, discovering new cultures in Asia, the Americas and beyond. This will continue and grow, as we focus on our forward departures and prepare the release of more exciting itineraries for you to enjoy in 2021 onwards. 

We value the support we've received from our committed challengers and we look forward to seeing you soon, to take you on your next adventure.

- Stefan Meigh

Action Challenge Director

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We understand that many of our participants have questions and concerns during this time. This is a constantly evolving situation, so we hope that the below information will help inform your decision on the challenge you have booked, or are planning to book.

We have contacted all groups with departures that have been specifically affected by the restrictions put in place by both the UK and other Governments. This currently includes our challenges departing through to September 2020 to the following regions: Tanzania, China, Nepal, America, Jordan, Peru, Morocco, Vietnam, Borneo, Spain & Italy. Due to the current restrictions in place, these challenges are being rescheduled to later dates and all participants have been contacted with the options available to them.

We will be continuously rolling our reviews as the situation continues and will be in touch with each group departing individually as these reviews take place, this will usually take place 2-3 months prior to the event. We've included below, the current statements that apply for each of the countries affected, as well as an FAQ section based on what we've been receiving thus far.

Please be assured that we are continuing to monitor this situation closely and are in contact with our local teams and airlines, as well as monitoring Public Health England, the WHO, and the FCO. To keep up to date on these details too, you can follow the below links: 

 

Coronavirus in the UK:  

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public 

Travel during Covid-19:

https://www.gov.uk/guidance/travel-advice-novel-coronavirus

Travel restriction to individual countries:  

https://www.gov.uk/foreign-travel-advice 

International - World Health Organisation:  

https://www.who.int/emergencies/diseases/novel-coronavirus-2019

 

We would like to reiterate that if you are feeling unwell you should NOT turn up to one of our challenges (overseas or the UK), or if you believe you should be in a period of ‘Self Isolation’ (based on the prevailing official government advice and guidelines)

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Trip-Specific Information

Great Wall of China

Our Great Wall of China trips were the first affected in this instance and this meant the postponement of our trips up until August this year.

We are still taking registrations for Autumn 2020, and trips throughout 2021 where we feel optimistic that these challenges will go ahead. Our October 2020 departure is almost full so if you wish to join, you should think about doing this soon!

As it stands, the FCO advises British nationals against all but essential international travel.

View up to date travel advice for China

Nepal (Everest Base Camp, Mera Peak, Bhutan)

We have now postponed all of our 2020 trips to Nepal. This includes Everest Base Camp, Mera Peak and Bhutan We are optimistic for the Spring season of 2021 and our groups are filling up quickly in anticipation of travel re-opening.

The Government of Nepal has begun to ease its lockdown, we are working hard with our teams to be prepared for te re-opening of travel to Nepal for 2021

As it stands, the FCO advises British nationals against all but essential international travel.

View up to date travel advice for Nepal

Kilimanjaro

The Government of Tanzania announced on 18 May that it had lifted the ban on international flights arriving and departing Tanzania. The Government of Tanzania is implementing temperature scanning and collecting tracking information for all international passengers arriving into Tanzania but have removed mandatory 14 day quarantine requirements on arrival.

We have postponed all Kilimanjaro trips to the end of September. Our remaining October trips remain in review over the next couple of months and we should have more information on how we will be running these by mid-august. We will keep participatns informed as we do so, and apprecaite your patience until we have more clarity on the ongoing situation. 

At present, we are waiving the transfer fees for affected groups to allow customers to re-schedule their challenge, if you wish to transfer from a group that has not et been officially postponed by us, this is subject to the standard T&C's and will incur a fee, we advise waiting until we make an official statement about your challenge.

As it stands, the FCO advises British nationals against all but essential international travel.

View up to date travel advice for Tanzania

Jordan

Commercial flights in and out of Jordan are suspended and all land and sea borders are closed. The Government of Jordan has confirmed that these measures will remain in place until 14 June, and there are strong indications that the flight suspension and border closures will continue beyond this date.

We have now postponed all 2020 trips to Jordan and have been in contact with all affected participants to re-arrange their travel dates. We are working with our local team in Jordan to ensure they're prepared with our new measures come 2021. 

As it stands, the FCO advises British nationals against all but essential international travel.

View up to date travel advice for Jordan

Grand Canyon

Due to Government restrictions, we have postponed our 2020 Grand Canyon Treks and are working hard with our loacl teams to be prepared for a successful 2021 when the travel restirctions are loosened. 

As of 16 March, it is not possible for many British nationals to enter the USA if they have been in the UK, Ireland, Schengen zone, Iran or China within the previous 14 days. British nationals will also be unable to transit the USA on an ESTA visa waiver if they have been in the UK, Ireland, Schengen zone, Iran or China within the previous 14 days. 

As it stands, the FCO advises British nationals against all but essential international travel. 

View up to date travel advice for the USA

Peru

We have postponed our 2020 Challenges taking on the Inca Trail due to Government restrictions and are working hard towards our 2021 challenges. These have been quickly filling up from affected participants this year so we urge those interested to get in touch as soon as possible.

 Peru announced a ban on all flights arriving from and departing to Europe and Asia, with effect from Monday 16 March.

As it stands, the FCO advises British nationals against all but essential international travel.  

View up to date travel advice for Peru

Snowdon

The UK Government has enforced restrictions on public gatherings, non-essential travel and has closed many businesses where these are likely to occur.

Therefore our Snowdon Night Summits in 2020 have all been postponed. We are confirming new dates for 2021 night summits so keep a look out for these to be released to get booked in for your training.

The current UK Governmental Guidelines are as follows:

Stay at home

  • Only go outside for food, health reasons or work (but only if you cannot work from home)

  • Stay 2 metres (6ft) away from other people

  • Wash your hands as soon as you get home

  • Staying at home and away from others (social distancing)

 

View up to date travel advice for the UK

Not Listed Above?

All International trips up to the end of September have now been postponed and particiapnts have been contacted. If you have missed this e-mail to inform you of your options, please send us an e-mail via ask@actionchallenge.com - we will be happy to let you know the status of your trip.

If you're on a trip from October onwards, please assume if you've not heard from us that your trip is still currently confirmed. We will alert you when it enters review what our decisions are regarding your challenge, and will let you know of your options at that time. This is likely to happen around mid-August. Thank you

View up to date travel advice for all countries

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TRANSFERRING MY EVENT:

As long as the FCO or a foreign government has not restricted travel to the country you are visiting, it is most likely that we will be continuing with your challenge. In this event, if you decide to cancel or defer your challenge, the standard T&C’s will apply.

 

If we have any general suspicion that your trip will be negatively affected by travel restrictions, we intend to act before government restrictions are put in place, to allow you the option to transfer to a later challenge for your peace of mind.

 

If due to the UK or Foreign government restrictions or official advice, we are forced to defer your challenge, you will be given the opportunity to transfer to a new challenge later in the year or for next year. Your health and safety is our primary concern, and we're more than happy to work with you to find a suitable alternative for you to take on your challenge at a later date.

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FAQ's

When will I hear about my trip?

We've currently contacted all participants on our trips up to the end of September. Trips for October onwards are to enter review approx 2-3 months prior to their departure and we'll be in touch with those participants as soon as we have further updates. Unless you hear otherwise, it is safe to assume that your challenge is currently going ahead as planned. . 

Please be assured that we are contacting any affected challenges as soon as we know more detail and will present you with all options available, and give you all of our energy to find suitable alternatives.

What will happen if my trip can't go ahead?

We will send you an e-mail alerting you of this detail - so keep monitoring your inbox. We will also follow up with you if we don't hear back within a few days to ensure you've seen this alert.

Within this e-mail, we will outline all options available to you, including a list of new dates that we've made available, so that you can still take on this challenge when the time suits better.

We'll include a quick form for you to select the option best for you, or of course if you wish to discuss further, we'll be happy to chat through even more options with you and highlight any offers available for you to take advantage of when making your changes. 

How can I contact you to check on my trip?

Our office team are currently following Government Guidelines and are now working from home. Therefore as we aren't contactable via the usual office number, the best mode of contact will be via e-mail. Please send any enquiries to ask@actionchallenge.com

If you would like to request we call you, please send an e-mail to the same address with your contact number & the best times to contact you and one of our team will be in touch. 

Please note, we are still working under the usual office hours of 9:00 - 5:30 weekdays.

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UK CHALLENGE EVENTS:

Our UK Ultra Challenge Series is undergoing similar reviews and changes in line with the Government's restrictions in place. For more details & updates regarding our UK events, and to find out your options if affected, visit our Ultra Challenge Updates page below:

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Your financial protection:

The air holiday packages and flights shown are ATOL protected by the Civil Aviation Authority in the UK. Our ATOL number is 6296. In Ireland the air & holiday packages and flights that are shown are protected by CAR license number TA0297. Please see our booking conditions for more information.